Short Courses Fees
Short & Accelerated Hands-On Training Programs
Tourism • Hospitality • Hotel Management • Restaurant Operations • Baking & Pastry • Tour Guiding
In today’s competitive tourism and hospitality environment, practical skills and hands-on experience are essential for employability and career advancement. The tourism, hotel, and restaurant industries demand professionals who can deliver excellent customer service, manage operations efficiently, prepare high-quality food and beverages, guide tourists, and uphold global hospitality standards.
East Africa College of Commerce offers short and accelerated hands-on training programs designed for youth, job seekers, hospitality staff, hotel teams, tourism professionals, and individuals aspiring to launch careers in catering, baking, hospitality, or tour guiding.
These courses run 1–6 months, emphasizing hands-on practice, industry simulations, field exposure, and real-world tasks, making participants competent, confident, and immediately employable.
Upon successful completion, learners receive a Certificate of Proficiency, recognized within the tourism and hospitality industry.
Tourism, Hospitality & Hotel Management Courses
Course | Duration | Fee (UGX) | Overview |
Customer Service in Tourism & Hospitality | 1 Month | 300,000 | Guest-handling, communication, service recovery, loyalty. |
Front Office Operations & Hotel Reception | 2 Months | 450,000 | Reservations, check-in/out, billing, reception etiquette. |
Housekeeping & Accommodation Management | 2 Months | 450,000 | Room servicing, sanitation, laundry, accommodation standards. |
Hospitality Management & Operations | 4 Months | 850,000 | Hotel departments, guest relations, supervision, ethics, sustainability. |
Detailed Units
1. Customer Service in Tourism & Hospitality (1 Month)
- Introduction to Customer Service
- Service Standards in Hospitality & Tourism
- Communicating with Guests
- Handling Complaints & Difficult Clients
- Building Customer Loyalty
- Practical Guest Service Simulations
2. Front Office Operations & Hotel Reception (2 Months)
- Front Desk Procedures
- Reservation Systems & Check-in / Check-out
- Guest Communication & Telephone Etiquette
- Cashiering & Billing Procedures
- Hotel Security & Safety
- Practical Reception Desk Setup
3. Housekeeping & Accommodation Management (2 Months)
- Housekeeping Roles & Responsibilities
- Cleaning Techniques & Equipment Handling
- Bed Making & Room Setup Standards
- Laundry Operations & Linen Control
- Health, Safety & Hygiene
- Practical Room Servicing
4. Hospitality Management & Operations (4 Months)
- Hotel Departments & Organizational Structure
- Guest Relations Management
- Food & Beverage Operations
- Housekeeping & Front Office Supervision
- Hospitality Ethics & Professionalism
- Sustainable Hospitality Practices
Food Production, Restaurant, Baking & Pastry Courses
Course | Duration | Fee (UGX) | Overview |
Food & Beverage Service | 2 Months | 450,000 | Table service, bar skills, menu interpretation, beverage knowledge. |
Professional Cookery | 3 Months | 650,000 | Soups, sauces, meats, fish, vegetables, practical kitchen sessions. |
Baking & Pastry | 3 Months | 650,000 | Cakes, breads, pastries, desserts, decoration & confectionery. |
Barista & Beverage Craft Training | 1 Month | 250,000 | Coffee, espresso, latte art, tea, smoothies, juice preparation. |
Detailed Units
(Each course includes practical and theory units.)
5. Food & Beverage Service
- Table Setting & Service Styles (Silver, Buffet, Tray Service)
- Menu Interpretation
- Beverage Knowledge (Hot & Cold Drinks)
- Bar Operations & Basic Mixology
- Customer Order Handling
- Practical Restaurant Service Sessions
6. Professional Cookery
- Kitchen Safety & Hygiene
- Food Preparation Techniques
- Soups, Sauces, Stocks
- Meat, Poultry & Fish Cookery
- Vegetable & Starch Preparation
- Practical Kitchen Sessions
7. Baking & Pastry
- Bread & Dough Making
- Cake Baking & Decoration
- Pastry and Dessert Preparation
- Confectionery Techniques
- Food Safety in Pastry
- Practical Baking Projects
8. Barista & Beverage Craft Training
- Coffee Beans & Roasting
- Espresso Machine Operation
- Milk Texturing & Latte Art
- Tea, Juice & Smoothie Preparation
- Barista Hygiene
- Practical Drink Production
Tour Guiding & Travel Courses
Course | Duration | Fee (UGX) | Overview |
Tour Guiding & Interpretation | 3 Months | 650,000 | Wildlife, culture, heritage guiding & field practice. |
Travel & Ticketing | 3 Months | 650,000 | Reservation systems, documentation, itinerary planning. |
Event Planning & Management | 2 Months | 450,000 | Event setup, logistics, budgeting, vendor coordination. |
Detailed Units
9. Tour Guiding & Interpretation
- Introduction to Tour Guiding
- Destination Interpretation Techniques
- Wildlife, Culture & Heritage Knowledge
- Managing Tour Groups & Safety
- Guiding Ethics & Communication
- Fieldwork: Guided Tour Practice
10. Travel & Ticketing
- Introduction to Travel Agencies
- Basic Reservation Systems
- Travel Documentation (Visas, Passports, Permits)
- Itinerary Planning
- Customer Service in Travel
- Practical Ticketing Exercises
11. Event Planning & Management
- Event Concept Development
- Budgeting & Vendor Management
- Event Setup & Logistics
- Event Marketing
- On-site Coordination
- Practical Event Simulation
Advanced Specialized Courses
Course | Duration | Fee (UGX) | Overview |
Hospitality Leadership & Supervisory Skills | 2 Months | 450,000 | Leadership, team management, conflict resolution, ethics. |
Restaurant Management & Operations | 3 Months | 650,000 | Layout, menu costing, staff scheduling, inventory, customer service. |
Tourism Marketing & Destination Promotion | 3 Months | 650,000 | Branding, digital marketing, destination promotion, packaging, visitor engagement. |
Admission Requirements
- National ID / Passport
- Ability to read & write English
- O-Level (UCE) preferred but not compulsory
- Completed Registration Form
Training Delivery Mode
- 80% Practical • 20% Theory
- Real hotel & restaurant simulations
- Field visits (Tours, Hotels, Restaurants, Airports)
- Group practicals & demonstrations
- Continuous practical assessment
Certification
Certificate of Proficiency
Recognized in:
- Hotels
- Lodges
- Restaurants
- Tour Companies
- Bakeries
- Travel Agencies
- Events Industry
