Diploma in Secretarial and Office Administration
INTRODUCTION TO THE DIPLOMA IN SECRETARIAL AND OFFICE ADMINISTRATION
The Diploma in Secretarial and Office Administration is a comprehensive two-year program designed to equip students with the essential skills and knowledge required to thrive in administrative and office management roles. This program offers a blend of theoretical learning and practical training, enabling students to develop proficiency in office management, communication, business ethics, and office technologies.
Over the course of four semesters, students will gain expertise in a wide range of areas including office procedures, business communication, records management, human resource management, and office software. The curriculum is designed to help students master the technical skills necessary to perform efficiently in an office environment while also developing essential soft skills such as organization, time management, customer service, and problem-solving.
Through hands-on practicals and internships, students will have the opportunity to apply their learning in real-world settings, preparing them for a variety of office administration and support roles in both public and private sectors. Upon completion of this program, graduates will be well-equipped to take on positions such as executive assistants, office managers, personal assistants, and administrative officers, with strong foundations for career advancement.
Course Outline for the Diploma in Secretarial and Office Administration
Year 1 – Semester 1
No. | Course Code | Course Name | Lecture Time (LT) | Practical Hours (PH) | Contact Hours (CH) | Credit Units (CU) |
1 | DSOA 1101 | Introduction to Secretarial Studies | 2 | 2 | 4 | 3 |
2 | DSOA 1102 | Office Management and Procedures | 2 | 2 | 4 | 3 |
3 | DSOA 1103 | Business Communication and Correspondence | 2 | 2 | 4 | 3 |
4 | DSOA 1104 | Office Equipment and Technology | 2 | 2 | 4 | 3 |
5 | DSOA 1105 | Basic Accounting and Bookkeeping | 2 | 1 | 3 | 2 |
6 | DSOA 1106 | Record Keeping and Document Management | 2 | 1 | 3 | 2 |
Year 1 – Semester 2
No. | Course Code | Course Name | Lecture Time (LT) | Practical Hours (PH) | Contact Hours (CH) | Credit Units (CU) |
1 | DSOA 1201 | Advanced Office Management | 2 | 3 | 5 | 3 |
2 | DSOA 1202 | Office Administration and Supervision | 2 | 2 | 4 | 3 |
3 | DSOA 1203 | Human Resource Management | 2 | 1 | 3 | 2 |
4 | DSOA 1204 | Business Ethics and Professionalism | 2 | 1 | 3 | 2 |
5 | DSOA 1205 | Time Management and Organizational Skills | 2 | 2 | 4 | 3 |
6 | DSOA 1206 | Fieldwork/Practicum I | 0 | 4 | 4 | 2 |
Year 2 – Semester 1
No. | Course Code | Course Name | Lecture Time (LT) | Practical Hours (PH) | Contact Hours (CH) | Credit Units (CU) |
1 | DSOA 2101 | Office Management Systems and Software | 2 | 3 | 5 | 3 |
2 | DSOA 2102 | Corporate Communication and Report Writing | 2 | 2 | 4 | 3 |
3 | DSOA 2103 | Project Management and Coordination | 2 | 2 | 4 | 3 |
4 | DSOA 2104 | Personal Development and Leadership Skills | 2 | 1 | 3 | 2 |
5 | DSOA 2105 | Customer Relations and Office Etiquette | 2 | 1 | 3 | 2 |
6 | DSOA 2106 | Fieldwork/Practicum II | 0 | 8 | 8 | 5 |
Year 2 – Semester 2
No. | Course Code | Course Name | Lecture Time (LT) | Practical Hours (PH) | Contact Hours (CH) | Credit Units (CU) |
1 | DSOA 2201 | Advanced Business Administration | 2 | 2 | 4 | 3 |
2 | DSOA 2202 | Managing Office Projects and Events | 2 | 2 | 4 | 3 |
3 | DSOA 2203 | Financial Management and Budgeting | 2 | 1 | 3 | 2 |
4 | DSOA 2204 | Office and Organizational Policies | 2 | 1 | 3 | 2 |
5 | DSOA 2205 | Business Law and Legal Frameworks | 2 | 1 | 3 | 2 |
6 | DSOA 2206 | Internship/Practicum III | 0 | 8 | 8 | 5 |
This Diploma in Secretarial and Office Administration is designed to provide students with the knowledge and skills required to efficiently manage office operations, communicate professionally, and navigate the diverse administrative responsibilities within an organization. Each semester is carefully structured to balance theory with practical application, ensuring students gain valuable hands-on experience through internships and practicum opportunities. By the end of the program, graduates will be well-prepared for careers in office management, secretarial positions, and administrative roles across a wide variety of industries.
