Diploma in Leisure, Tourism and Hotel Management
INTRODUCTION TO DIPLOMA IN LEISURE, TOURISM AND HOTEL MANAGEMENT
The Diploma in Leisure, Tourism and Hotel Management is an intensive and comprehensive two-year programme designed to equip students with the knowledge, skills, and competencies required for successful careers across the leisure, tourism, and hotel industry. Delivered over four semesters, the programme integrates theoretical instruction with practical training, enabling learners to understand and manage the diverse operations within this broad and dynamic sector.
Each semester features a well-structured blend of course units covering core areas such as leisure management, tourism operations, hospitality and hotel management, customer care, travel planning, food and beverage operations, front office management, and sustainable tourism development. The course outline is presented in a table format with detailed columns for course code, course name, lecture time (LT), practical hours (PH), contact hours (CH), and credit units (CU). This user-friendly structure guides students in tracking their study load and ensures an appropriate balance between classroom learning and hands-on experience.
The programme is designed to build strong foundational skills and professional competencies in key industry areas including hotel operations, event and conference management, recreation management, destination marketing, eco-tourism, catering services, and cultural heritage appreciation. Students also gain exposure to the practical aspects of hospitality such as food production, accommodation management, customer service excellence, and hospitality ethics.
Upon completion, graduates will be well-prepared to take up roles such as hotel supervisors, front office assistants, tour guides, event coordinators, travel consultants, leisure facility attendants, catering supervisors, and other related positions within the leisure, tourism, and hotel industry. The diploma also provides a strong foundation for those wishing to pursue further studies in Tourism, Hospitality, Leisure, or Hotel Management at higher academic levels.
Course outline for the Diploma in Leisure, Tourism, and Hotel Management, spanning two years and divided into four semesters. The table includes the course code, course name, lecture time (LT), practical hours (PH), contact hours (CH), and credit units (CU) for each semester.
Year 1, Semester 1
No. | Course Code | Course Name | LT | PH | CH | CU |
1 | DHTM 1101 | Introduction to Leisure and Tourism | 30 | 30 | 60 | 4 |
2 | DHTM 1102 | Principles of Hospitality Management | 30 | 30 | 60 | 4 |
3 | DHTM 1103 | Customer Service in Tourism and Hospitality | 30 | 30 | 60 | 4 |
4 | DICT 1101 | Information and Communication Technology | 20 | 40 | 60 | 4 |
5 | DHTM 1105 | Communication Skills | 30 | 0 | 30 | 2 |
6 | DHTM 1106 | Food and Beverage Service I | 30 | 30 | 60 | 3 |
7 | DTHM 1107 | Kiswahili | 30 | 30 | 60 | 2 |
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Year 1, Semester 2
No. | Course Code | Course Name | LT | PH | CH | CU |
1 | DHTM 1201 | Destination Geography | 30 | 30 | 60 | 3 |
2 | DHTM 1202 | Travel Agency Operations | 30 | 30 | 60 | 3 |
3 | DHTM 1203 | Tour Guiding Techniques | 30 | 30 | 60 | 3 |
4 | DHTM 1204 | Accommodation Operations | 30 | 30 | 60 | 3 |
5 | DHTM 1205 | Food and Beverage Service II | 30 | 30 | 60 | 3 |
6 | DTHM1206 | French | 30 | 20 | 50 | 3 |
7 | DHTM 1207 | Internship I | 0 | 120 | 120 | 6 |
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Year 2, Semester 1
No. | Course Code | Course Name | LT | PH | CH | CU |
1 | DHTM 2101 | Sustainable Tourism Practices | 30 | 30 | 60 | 3 |
2 | DHTM 2102 | Airline Operations and Management | 30 | 15 | 45 | 3 |
3 | DHTM 2103 | Fares and Ticketing | 30 | 15 | 45 | 3 |
4 | DHTM 2104 | Travel and Tourism Law and Ethics | 30 | 15 | 45 | 3 |
5 | DHTM 2105 | E-Tourism and Social Media Marketing | 30 | 15 | 45 | 3 |
6 | DHTM 2106 | Events Management in Hospitality | 30 | 30 | 60 | 3 |
7 | DTHM2107 | Elementary Garman Language | 30 | 20 | 50 | 2 |
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Year 2, Semester 2
No. | Course Code | Course Name | LT | PH | CH | CU |
1 | DHTM 2201 | International Tourism Management | 30 | 15 | 45 | 3 |
2 | DHTM 2202 | Financial Management in Tourism Industry | 30 | 15 | 45 | 3 |
3 | DHTM 2203 | Strategic Planning for Tourism Businesses | 30 | 15 | 45 | 3 |
4 | DHTM 2204 | Crisis Management in Travel Industry | 30 | 15 | 45 | 3 |
5 | DHTM 2205 | Research Methodology | 30 | 15 | 45 | 3 |
6 | DHTM 2206 | Internship II | 0 | 120 | 120 | 6 |