Diploma in Hotel and Restaurant Management

INTRODUCTION TO DIPLOMA IN HOTEL AND RESTAURANT MANAGEMENT

The Diploma in Hotel and Restaurant Management is a robust two-year program designed to provide students with foundational and advanced knowledge in the hospitality sector, particularly focusing on hotel and restaurant operations. Spanning four semesters, the curriculum is carefully structured to balance theoretical concepts with hands-on practical training, covering essential aspects of management, customer service, food and beverage operations, and hospitality business principles.

Each semester includes a diverse range of course units that gradually develop competencies in areas such as front office operations, housekeeping, culinary arts, food and beverage management, event planning, and hospitality law. The program is structured with lecture hours (LT), practical hours (PH), contact hours (CH), and credit units (CU) allocated to each course unit, with a total credit unit load typical of diploma-level studies. This format allows students to monitor their progress and ensures an immersive learning experience with substantial practical exposure through labs, workshops, and industry-based internships.

By the end of the program, graduates will possess the skills and knowledge required to excel in various hospitality roles, including positions as hotel supervisors, restaurant managers, front office executives, and catering coordinators. This diploma also serves as a stepping stone for students aiming to pursue further studies or specialized certifications in hospitality and hotel management

EAST AFRICA COLLEGE OF COMMERCE

Diploma in Hospitality Management - Course Structure

Semester I (Year 1, Semester 1)

No.

Course Code

Course Name

LT

PH

CH

CU

1

DHRM 1101

Introduction to Hotel Management

30

30

60

4

2

DHRM 1102

Food Production I

20

40

60

4

3

DHRM 1103

Customer Service in Hospitality

30

30

60

4

4

DHRM 1104

Communication Skills

45

0

45

3

5

DHRM 1105

Information and Communication Technology

30

30

60

4

6

DHRM 1106

Basic Accounting for Hospitality

30

0

30

2

Total Credit Units: 21

Semester II (Year 1, Semester 2)

No.

Course Code

Course Name

LT

PH

CH

CU

1

DHRM 1201

Restaurant and Bar Operations

30

30

60

4

2

DHRM 1202

Food Production II

20

40

60

4

3

DHRM 1203

Principles of Housekeeping

30

30

60

4

4

DHRM 1204

Front Office Operations

30

30

60

4

5

DHRM 1205

Hospitality Law and Ethics

45

0

45

3

6

DHRM 1206

Hospitality Entrepreneurship

30

0

30

2

Total Credit Units: 21

Semester III (Year 2, Semester 1)

No.

Course Code

Course Name

LT

PH

CH

CU

1

DHRM 2101

Food and Beverage Control

30

30

60

4

2

DHRM 2102

Food Production III

20

40

60

4

3

DHRM 2103

Marketing for Hospitality Industry

30

30

60

4

4

DHRM 2104

Hotel Financial Management

45

0

45

3

5

DHRM 2105

Tourism and Hospitality Management

30

30

60

4

6

DHRM 2106

Research Methods in Hospitality

30

0

30

2

Total Credit Units: 21

Semester IV (Year 2, Semester 2)

No.

Course Code

Course Name

LT

PH

CH

CU

1

DHRM 2201

Hospitality Strategic Management

30

30

60

4

2

DHRM 2202

Food Production IV

20

40

60

4

3

DHRM 2203

Event Planning and Management

30

30

60

4

4

DHRM 2204

Hospitality Human Resource Management

45

0

45

3

5

DHRM 2205

Internship

0

120

120

6

Total Credit Units: 21

Notes on Course Units:

  • LT (Lecture Time): Theoretical lecture hours per semester.
  • PH (Practical Hours): Hands-on or laboratory practical hours per semester.
  • CH (Contact Hours): Total learning time (Lecture + Practical).
  • CU (Credit Units): Represents the weight of the course in terms of credits earned per semester.
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