Diploma in Airline Operations and Management

INTRODUCTION TO THE DIPLOMA IN AIRLINE OPERATIONS AND MANAGEMENT

The Diploma in Airline Operations and Management is a comprehensive program designed to provide students with the essential skills and knowledge needed to excel in the airline and aviation industry. Over the course of two years (four semesters), this diploma program offers an in-depth exploration of airline operations, management, and the overall functioning of the aviation sector. Students will be trained to handle a variety of roles within the airline industry, including operations management, customer service, flight scheduling, aviation safety, and airline marketing.

The curriculum blends theoretical knowledge with practical, hands-on experience to ensure that students are well-prepared to tackle the challenges of the dynamic and fast-paced airline industry. Students will gain a strong understanding of key areas such as airline logistics, ground operations, air traffic control, aviation law, customer relations, and crisis management. Additionally, the program covers essential management topics, equipping graduates with the skills needed for leadership roles in airline companies, airports, and other aviation-related businesses.

Throughout the program, students will have opportunities to engage in practical training, internships, and real-world projects to gain exposure to the workings of the aviation industry. By the end of the course, graduates will be prepared for careers in airline management, operations, customer service, and aviation support services, with a strong foundation in both the technical and business aspects of the industry.

This diploma program is ideal for individuals aspiring to work in the airline industry, providing them with the practical skills, industry knowledge, and global perspective needed for success in various roles, from operational management to customer-facing positions.

Course outline for a Diploma in Airline Operations and Management, organized by semester. Each semester includes a list of course units with the corresponding course code, course name, lecture hours (LT), practical hours (PH), contact hours (CH), and credit units (CU).

EAST AFRICA COLLEGE OF COMMERCE

Semester 1

No.

Course Code

Course Name

LT

PH

CH

CU

1

DAOM 1101

Introduction to Airline Industry

45

15

60

4

2

DAOM 1102

Airline Operations Fundamentals

45

15

60

4

3

DAOM 1103

Aviation Safety and Security

45

15

60

4

4

DAOM 1104

Customer Service in Aviation

45

15

60

4

5

DAOM 1105

Air Traffic Management

45

15

60

4

 

Semester 2

No.

Course Code

Course Name

LT

PH

CH

CU

1

DAOM 1201

Airline Economics and Management

45

15

60

4

2

DAOM 1202

Flight Scheduling and Planning

45

15

60

4

3

DAOM 1203

Airline Marketing

45

15

60

4

4

DAOM 1204

Aircraft Operations

45

15

60

4

5

DAOM 1205

Aviation Law and Ethics

45

15

60

4

 

Semester 3

No.

Course Code

Course Name

LT

PH

CH

CU

1

DAOM 2101

Airline Financial Management

45

15

60

4

2

DAOM 2102

Airline Human Resource Management

45

15

60

4

3

DAOM 2103

Airport Operations Management

45

15

60

4

4

DAOM 2104

Airline Revenue Management

45

15

60

4

5

DAOM 2105

Sustainable Aviation Practices

45

15

60

4

Semester 4

No.

Course Code

Course Name

LT

PH

CH

CU

1

DAOM 2201

Advanced Airline Operations

45

15

60

4

2

DAOM 2202

Airline Risk Management

45

15

60

4

3

DAOM 2203

Global Aviation Trends

45

15

60

4

4

DAOM 2204

Internship I

0

180

180

12

5

DAOM 2205

Capstone Project

0

60

60

6

This Diploma in Accountancy (NDA) is designed to provide students with a strong foundation in accounting, finance, and business principles. With a balanced approach of theory, practice, and industry experience, students will be ready to enter entry-level accounting roles or continue their education in higher accounting studies. The program also prepares students for professional certifications and careers in diverse sectors, including public accounting, financial analysis, auditing, and taxation.

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