Certificate in Hospitality Management

INTRODUCTION TO CERTIFICATE IN HOSPITALITY MANAGEMENT

The Certificate in Hospitality Management program is a comprehensive two-year course designed to equip students with the fundamental knowledge and skills necessary for a successful career in the hospitality industry. Divided into four semesters, the curriculum covers key areas in hospitality management, emphasizing hands-on practical learning to prepare students for real-world applications.

This program introduces students to essential topics such as food and beverage operations, front office management, housekeeping, customer service, hospitality accounting, event management, and tourism operations. Practical experience is a core component, with structured lab sessions, industry simulations, and internships ensuring that students gain valuable, on-the-job skills. This blend of theory and practice enables students to develop competencies in customer service, operational management, communication, and problem-solving within a hospitality setting.

The course’s progressive structure allows students to develop foundational knowledge in the first year, advancing to more specialized and managerial aspects in the second year. By the end of the program, students will be well-prepared to enter various roles in the hospitality sector, such as front office attendants, food and beverage assistants, and event coordinators, with the potential for further studies or advancement into supervisory positions.

EAST AFRICA COLLEGE OF COMMERCE

Year 1 – Semester 1

No.

Course Code

Course Name

Lecture Time (LT)

Practical Hours (PH)

Contact Hours (CH)

Credit Units (CU)

1

CHM 1101

Introduction to Hospitality

2

2

4

3

2

CHM 1102

Food and Beverage Operations

2

4

6

4

3

CHM 1103

Front Office Operations

2

2

4

3

4

CHM 1104

Housekeeping and Laundry Services

2

4

6

4

5

CHM 1105

Communication Skills

2

0

2

2

6

CHM 1106

Basic Computer Applications

1

2

3

2

Year 1 – Semester 2

No.

Course Code

Course Name

Lecture Time (LT)

Practical Hours (PH)

Contact Hours (CH)

Credit Units (CU)

1

CHM 1201

Culinary Arts and Food Production

2

4

6

4

2

CHM 1202

Food Safety and Hygiene

2

2

4

3

3

CHM 1203

Beverage Knowledge and Service

2

2

4

3

4

CHM 1204

Customer Service in Hospitality

2

2

4

3

5

CHM 1205

Hospitality Accounting Basics

2

1

3

2

6

CHM 1206

Marketing for Hospitality Services

2

0

2

2

Year 2 – Semester 1

No.

Course Code

Course Name

Lecture Time (LT)

Practical Hours (PH)

Contact Hours (CH)

Credit Units (CU)

1

CHM 2101

Advanced Food Production

2

4

6

4

2

CHM 2102

Event Management in Hospitality

2

2

4

3

3

CHM 2103

Tourism and Travel Operations

2

2

4

3

4

CHM 2104

Hospitality Information Systems

1

2

3

2

5

CHM 2105

Entrepreneurship in Hospitality

2

0

2

2

6

CHM 2106

Internship/Practicum I

0

8

8

5

Year 2 – Semester 2

No.

Course Code

Course Name

Lecture Time (LT)

Practical Hours (PH)

Contact Hours (CH)

Credit Units (CU)

1

CHM 2201

Hospitality Law and Ethics

2

0

2

2

2

CHM 2202

Advanced Front Office Operations

2

2

4

3

3

CHM 2203

Cost Control and Budgeting

2

2

4

3

4

CHM 2204

Supervisory Skills in Hospitality

2

2

4

3

5

CHM 2205

Sustainable Hospitality Practices

2

2

4

3

6

CHM 2206

Internship/Practicum II

0

8

8

5

This curriculum is designed to give students both theoretical knowledge and practical experience, preparing them for real-world roles in the hospitality industry.

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