Diploma in Tourism Management

INTRODUCTION TO DIPLOMA IN TOURISM MANAGEMENT

The Diploma in Tourism Management is a comprehensive two-year program designed to prepare students for careers in the tourism industry. Spanning four semesters, the curriculum combines theoretical knowledge with practical skills, enabling students to understand the complexities of tourism management and develop the expertise necessary for success in this dynamic field.

Each semester includes a set of course units covering essential topics such as tourism operations, sustainable tourism, customer service, travel planning, and cultural heritage management. The course structure is organized in a table format with columns indicating the course code, course name, lecture time (LT), practical hours (PH), contact hours (CH), and credit units (CU). This format allows students to easily track their progress and ensures a balanced approach to learning, blending classroom instruction with hands-on training.

Through this program, students will gain valuable insights into areas like destination marketing, eco-tourism, event management, and hospitality operations within the tourism sector. The diploma’s practical emphasis equips graduates with the skills needed to work effectively in various roles, such as tour operators, travel agents, tourism officers, and event coordinators, or to pursue further studies in tourism and hospitality management.

Course outline for the Diploma in Tourism Management for two years (4 semesters). The course units per semester are displayed in a table format with the following columns: Course Code, Course Name, Lecture Time (LT), Practical Hours (PH), Contact Hours (CH), and Credit Units (CU).

EAST AFRICA COLLEGE OF COMMERCE

Year I, Semester I

No.

Course Code

Course Name

LT

PH

CH

CU

1

DTTM 1101

Introduction to Travel and Tourism Industry

30

30

60

4

2

DTTM 1102

Principles of Hospitality Management

30

30

60

4

3

DTTM 1103

Customer Service in Tourism

30

30

60

4

4

DICT 1111

Information and Communication Technology (Theory and Practical)

30

30

60

4

5

DTFL 1105

French Language I

30

30

60

3

 

Year I, Semester II

No.

Course Code

Course Name

LT

PH

CH

CU

1

DDTTM 1201

Destination Geography

30

30

60

3

2

DDTTM 1202

Travel Agency Operations

30

30

60

3

3

DDTTM 1203

Tour Guiding Techniques

30

30

60

3

4

DTTM 1204

Touristic Zones and Map Reading

30

30

60

3

5

DTTM 1205

Cultural Heritage and Tourism

30

30

60

3

6

DTTM 1206

Internship I

120

3

 

Year II, Semester I

No.

Course Code

Course Name

LT

PH

CH

CU

1

DTTM 2101

Sustainable Tourism Practices

30

30

60

3

2

DTTM 2102

Airline Operations and Management

30

15

45

3

3

DTTM 2103

Fares and Ticketing Reservations

30

15

45

3

4

DTTM 2104

Travel and Tourism Law and Ethics

30

15

45

3

5

DTTM 2105

E-Tourism and Social Media Marketing

30

15

45

3

6

DTFL 2106

French  Language II

30

15

45

3

 

DTKL 2107

Kiswahili Language

30

15

45

3

 

Year II, Semester II

No.

Course Code

Course Name

LT

PH

CH

CU

1

DTTM 2201

International Tourism Management

30

15

45

3

2

DTTM 2202

Financial Management in Tourism Industry

30

15

45

3

3

DTTM 2203

Strategic Planning for Tourism Businesses

30

15

45

3

4

DTTM 2204

Crisis Management in Travel Industry

30

15

45

3

5

DRMD 2206

Research Methodology

30

15

45

3

6

DTTM 2207

Internship II

120

12

This structure provides a comprehensive framework, ensuring that students gain both theoretical knowledge and practical skills necessary for tourism management.

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