Diploma in Tourism Management
INTRODUCTION TO DIPLOMA IN TOURISM MANAGEMENT
The Diploma in Tourism Management is a comprehensive two-year program designed to prepare students for careers in the tourism industry. Spanning four semesters, the curriculum combines theoretical knowledge with practical skills, enabling students to understand the complexities of tourism management and develop the expertise necessary for success in this dynamic field.
Each semester includes a set of course units covering essential topics such as tourism operations, sustainable tourism, customer service, travel planning, and cultural heritage management. The course structure is organized in a table format with columns indicating the course code, course name, lecture time (LT), practical hours (PH), contact hours (CH), and credit units (CU). This format allows students to easily track their progress and ensures a balanced approach to learning, blending classroom instruction with hands-on training.
Through this program, students will gain valuable insights into areas like destination marketing, eco-tourism, event management, and hospitality operations within the tourism sector. The diploma’s practical emphasis equips graduates with the skills needed to work effectively in various roles, such as tour operators, travel agents, tourism officers, and event coordinators, or to pursue further studies in tourism and hospitality management.
Course outline for the Diploma in Tourism Management for two years (4 semesters). The course units per semester are displayed in a table format with the following columns: Course Code, Course Name, Lecture Time (LT), Practical Hours (PH), Contact Hours (CH), and Credit Units (CU).
Year I, Semester I
No. | Course Code | Course Name | LT | PH | CH | CU |
1 | DTTM 1101 | Introduction to Travel and Tourism Industry | 30 | 30 | 60 | 4 |
2 | DTTM 1102 | Principles of Hospitality Management | 30 | 30 | 60 | 4 |
3 | DTTM 1103 | Customer Service in Tourism | 30 | 30 | 60 | 4 |
4 | DICT 1111 | Information and Communication Technology (Theory and Practical) | 30 | 30 | 60 | 4 |
5 | DTFL 1105 | French Language I | 30 | 30 | 60 | 3 |
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Year I, Semester II
No. | Course Code | Course Name | LT | PH | CH | CU |
1 | DDTTM 1201 | Destination Geography | 30 | 30 | 60 | 3 |
2 | DDTTM 1202 | Travel Agency Operations | 30 | 30 | 60 | 3 |
3 | DDTTM 1203 | Tour Guiding Techniques | 30 | 30 | 60 | 3 |
4 | DTTM 1204 | Touristic Zones and Map Reading | 30 | 30 | 60 | 3 |
5 | DTTM 1205 | Cultural Heritage and Tourism | 30 | 30 | 60 | 3 |
6 | DTTM 1206 | Internship I | – | – | 120 | 3 |
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Year II, Semester I
No. | Course Code | Course Name | LT | PH | CH | CU |
1 | DTTM 2101 | Sustainable Tourism Practices | 30 | 30 | 60 | 3 |
2 | DTTM 2102 | Airline Operations and Management | 30 | 15 | 45 | 3 |
3 | DTTM 2103 | Fares and Ticketing Reservations | 30 | 15 | 45 | 3 |
4 | DTTM 2104 | Travel and Tourism Law and Ethics | 30 | 15 | 45 | 3 |
5 | DTTM 2105 | E-Tourism and Social Media Marketing | 30 | 15 | 45 | 3 |
6 | DTFL 2106 | French  Language II | 30 | 15 | 45 | 3 |
 | DTKL 2107 | Kiswahili Language | 30 | 15 | 45 | 3 |
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Year II, Semester II
No. | Course Code | Course Name | LT | PH | CH | CU |
1 | DTTM 2201 | International Tourism Management | 30 | 15 | 45 | 3 |
2 | DTTM 2202 | Financial Management in Tourism Industry | 30 | 15 | 45 | 3 |
3 | DTTM 2203 | Strategic Planning for Tourism Businesses | 30 | 15 | 45 | 3 |
4 | DTTM 2204 | Crisis Management in Travel Industry | 30 | 15 | 45 | 3 |
5 | DRMD 2206 | Research Methodology | 30 | 15 | 45 | 3 |
6 | DTTM 2207 | Internship II | – | – | 120 | 12 |
This structure provides a comprehensive framework, ensuring that students gain both theoretical knowledge and practical skills necessary for tourism management.