Diploma in Hospitality Management

INTRODUCTION TO DIPLOMA IN HOSPITALITY MANAGEMENT

The Diploma in Hospitality Management is a dynamic, two-year program designed to provide students with a strong foundation and in-depth understanding of the hospitality industry. Organized over four semesters, the curriculum covers essential areas of hospitality management, equipping students with both theoretical knowledge and practical skills vital for a successful career in the field.

Each semester features a range of course units structured to build competencies progressively, covering topics such as front office operations, food and beverage management, housekeeping, event planning, tourism operations, and business fundamentals. Courses are categorized by lecture hours (LT), practical hours (PH), contact hours (CH), and credit units (CU) to ensure a balanced learning experience that combines classroom instruction with hands-on practice. Practical learning is emphasized, enabling students to apply theory in real-world scenarios through labs, workshops, and internships.

By the end of the program, graduates will possess a solid skill set, ready to pursue roles in various sectors of hospitality, including hotel management, restaurant operations, event coordination, and tourism services. This diploma serves as an ideal foundation for those seeking to enter the workforce or continue their studies in hospitality and related fields.

course outline for a Diploma in Hospitality Management program spanning two years (4 semesters). The course units are categorized per semester, with LT (Lecture Hours), PH (Practical Hours), CH (Contact Hours), and CU (Credit Units).

EAST AFRICA COLLEGE OF COMMERCE

Diploma in Hospitality Management - Course Structure

No.

Course Code

Course Name

LT

PH

CH

CU

Year 1, Semester I

1

DHM 1101

Introduction to Hospitality Management

30

30

60

4

2

DHM 1102

Principles of Customer Service

30

30

60

4

3

DHM 1103

Food Production I

20

40

60

4

4

DHM 1104

Housekeeping Operations

20

40

60

4

5

DHM 1105

Communication Skills for Hospitality

30

15

45

3

6

DHM 1106

Hospitality Marketing

30

15

45

3

Total

   

330

22

 

Year 1, Semester II

1

DHM 1201

Front Office Operations

30

30

60

4

2

DHM 1202

Food and Beverage Service

20

40

60

4

3

DHM 1203

Hospitality Law and Ethics

30

15

45

3

4

DHM 1204

Food Production II

20

40

60

4

5

DHM 1205

Hospitality Financial Management

30

15

45

3

6

DHM 1206

Entrepreneurship in Hospitality

30

15

45

3

Total

   

315

21

 

Year 2, Semester I

1

DHM 2101

Hospitality Event Management

30

30

60

4

2

DHM 2102

Rooms Division Management

30

30

60

4

3

DHM 2103

Hospitality Human Resource Management

30

15

45

3

4

DHM 2104

Advanced Food Production

20

40

60

4

5

DHM 2105

Research Methodology in Hospitality

30

15

45

3

Total

   

270

18

 

Year 2, Semester II

1

DHM 2201

Strategic Management in Hospitality

30

30

60

4

2

DHM 2202

Hospitality Information Systems

30

30

60

4

3

DHM 2203

Sustainable Tourism and Hospitality

30

15

45

3

4

DHM 2204

Internship

  

120

12

Total

   

285

23

 

Summary

  • Year 1, Semester I: 6 Courses, 330 CH, 22 CU
  • Year 1, Semester II: 6 Courses, 315 CH, 21 CU
  • Year 2, Semester I: 5 Courses, 270 CH, 18 CU
  • Year 2, Semester II: 4 Courses (including Internship), 285 CH, 23 CU

This course outline integrates both theoretical and practical learning components to ensure that students gain comprehensive skills required in the hospitality industry.

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