Certificate in Tourism and Hospitality

CERTIFICATE IN TOURISM AND HOSPITALITY MANAGEMENT

The Certificate in Tourism and Hospitality Management program is a comprehensive two-year course designed to equip students with the fundamental knowledge and skills necessary for a successful career in the tourism and hospitality industry. Divided into four semesters, the curriculum covers key areas in tourism and hospitality management, emphasizing hands-on practical learning to prepare students for real-world applications.

This program introduces students to essential topics such as food and beverage operations, front office management, housekeeping, customer service, hospitality accounting, event management, and tourism operations. Practical experience is a core component, with structured lab sessions, industry simulations, and internships ensuring that students gain valuable, on-the-job skills. This blend of theory and practice enables students to develop competencies in customer service, operational management, communication, and problem-solving within a hospitality setting.

The course’s progressive structure allows students to develop foundational knowledge in the first year, advancing to more specialized and managerial aspects in the second year. By the end of the program, students will be well-prepared to enter various roles in the tourism and hospitality sector, such as front office attendants, food and beverage assistants, and event coordinators, with the potential for further studies or advancement into supervisory positions.

The programme structure for the Certificate in Tourism and Hospitality Management is divided into two semesters per year as follows:

EAST AFRICA COLLEGE OF COMMERCE

Year 1 Semester 1

CODES

COURSE

LH

PH

CH

CU

NCBK 111

Bookkeeping

30

60

60

4

NCCS 112

Basic Communication Skills

30

30

45

3

NCTH 113

Fundamentals of Tourism 

60

30

75

5

NCTH 114

Tour Guiding Techniques 

30

90

75

5

NCTH 115

Tourism Planning and Development

30

60

60

4

NCTH 116

Real Life Project 1

15

90

60

4

Total 

 

 

 

 

25

 

Year 1 Semester 2

CODES

COURSE

LH

PH

CH

CU

NCHO121

Housekeeping Operations

30

90

75

5

NCFR 122

Basic French

30

30

45

3

NCPE123

Principles of Economics

45

30

60

4

NCCA 124

Computer Application

15

90

60

4

NCED125

Elements of Entrepreneurship

Development

30

60

60

4

NCTH 126

Real Life Project 2

120

60

4

TOTAL

 

 

 

 

24

 

Year 2 Semester 1

CODES

COURSE

LH

PH

CH

CU

NCTH 211

 Fundamentals of Hospitality

40

70

75

5

NCTH 212

Introduction to Tourism Law and Ethics

30

30

45

3

NCCC213

Customer Care  

30

60

60

4

NCTH 214

Travel          Agency          and Tour Operations

30

90

75

5

NCTH215

Introduction to Tourism Marketing

30

30

45

3

NCTH 216

Real Life project 3

120

60

4

TOTAL

 

 

 

24

Year 2 Semester 2

CODES

COURSE

 

LH

PH

CH

CU

NCTH 221

Elements of Eco-tourism

 

40

70

75

5

NCTH 222

Touristic           Geography       &

Map Interpretation

30

90

75

5

NCKS223

Basic Kiswahili

 

30

30

45

3

NCIM 224

Introduction to Museology

 

30

30

45

3

NCTH 225

Real Life Project 4

 

120

60

4

NCTH 226

Internship Training 

 

10

100

60

4

TOTAL

 

 

 

 

 

24

This curriculum is designed to give students both theoretical knowledge and practical experience, preparing them for real-world roles in the tourism and hospitality industry.

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